Temiloluwa’s pick of 2021’s top questions, support team highlights & more!

Hi there, I’m Temiloluwa from Bondora’s Investor Relations team. Every month, I share the most-asked questions from other investors to keep you in the know. In lieu of my regular post, I’d like to reflect on 2021. And what a year it has been! I’ll highlight updates in the company and Investor Relations team, top questions for the year, and more. There’s no time to waste, so let’s get going!

Temiloluwa joined Bondora in 2016 as part of the Investor Relations team. Now he leads this group of dedicated Associates.
Temiloluwa joined Bondora in 2016 as part of the Investor Relations team. Now he leads this group of dedicated Associates.

Let’s crunch some numbers

We’ve reached several milestones this year thanks to you! There are more than 180,000 customers who have invested over a half a billion euros and received €60 million in returns 🎉 And these numbers continue to grow daily.

“Thank you for your support and trust in Bondora. Without you, this could not be possible.”

Happenings at Bondora in 2021

It has been an eventful year here at Bondora:

  • Second office in Tartu. Our team of Superstars is growing faster than ever. To support our new Bondorians, we opened a second office in Tartu, Estonia.
  • New Go & Grow app. After much anticipation, we released the new and improved Go & Grow app. But we aren’t finished yet! Expect more features in the app over the next few months.
  • Relaunch of the Spanish originations market. In early 2020, we decided to slow originations to a sustainable level due to much economic uncertainty caused by the global pandemic. After more than a year, the Spanish originations market was relaunched in September.

Highlights within the team

Over the course of 12 months, change is to be expected. And we experienced a lot of it!

Last year, we announced that Kristianne was expecting and in March, she welcomed baby Nora! After completing an internship with the Marketing team, she officially joined them as a Social Media Specialist. She still helps us out with videos from time to time, so you will still see her around!

Also in March, Suule joined us to support your queries in Estonian and German. We’ve been more than thrilled to have her, and she’s been a great addition to our team.

After 7.5 years with Bondora, Kairi departed from the company. We were sad to see her go, but wish her the best of luck in her new role.

I became the new Head of Investor Relations. I’m excited to continue to support our investors and provide first-class service.

The Investor Relations team at an axe throwing event.
The Investor Relations team at an axe throwing event.

Top Questions of the year

We answered over 20,000 support queries this year, and you all had a lot of great questions! The most popular questions were related to the Go & Grow payment limit, portfolio bid size, and account verification.

Here are the links to the top questions post from this year:

January, February, March, April, May, June, July, August, September, October, November.

If you can’t find the answer on our blog or Support site, send us your question! It may be featured in a future post.

Support times during the holiday season

Over the holiday season, we may be slower to respond to your queries due to public holidays:

31 December – working until 14:00 (EET)

Can’t wait? Find the answer to your question on our Support Site.

What an exciting year! From all of us, we’d like to thank you for choosing Bondora. We hope that you have a Merry Christmas and a Happy New Year. We’ll see you in 2022!

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